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Delivery


YOUR ORGANIC BEAUTY PRODUCTS DELIVERED TO YOUR DOOR.

We will ship your order promptly after receiving your order. If any items are out of stock, we will inform you of the expected delay.

We may decide to initially ship the items that are in stock but you will only be charged once for delivery.


Standard UK Delivery - 3 to 5 days

The standard UK delivery charge is £4.95

Providing your items are in stock we will aim to deliver your order within 3-5 working days, please note during our sale and peak periods you should allow up to 7 days.

Saturdays, Sundays and all Bank Holidays are classed as non working days.

We may use 2 companies to deliver your goods: Royal Mail or Courier. 
If possible please specify safe place to leave package at delivery address e.g with a neighbour or in porch.

All delivery dates are estimates and we cannot guarantee specific deadlines. 

Willow reserves the right to discontinue any of its products without prior warning or notice.

 

Next Day Delivery - UK Mainland - orders must be placed by 12pm (midday)

The next working delivery (UK Mainland) charge is £7.95.

You can place a next day delivery order Monday - Friday each day up to 12pm. We do not ship orders over the weekend.

Providing your items are in stock we will aim to deliver your order the next day. 

Please note that we only accept next day delivery orders Monday - Friday. We do not ship items on Saturdays, Sundays and Bank Holidays, and during annual shut-down periods.

We can only offer this service to orders being delivered within the UK. This services excludes the Scottish Highlands, Channel Islands,  Northern Ireland, and the Isle of Wight.

We may use 2 companies to deliver your goods: Royal Mail or an authorised Courier. 

If possible please specify safe place to leave package at delivery address e.g with a neighbour or in porch.

All delivery dates are estimates and we cannot guarantee specific deadlines. 

Willow reserves the right to discontinue any of its products without prior warning or notice.

 

Call for other rates and international rates: +44 (0)1590 670483